Frequently Asked Questions
Q: How long have you been in business?
A: We "opened our doors" on December 5, 2005
Q: Your website states that you are "insured and bonded", but does not state that you are "licensed". Are you licensed, and if not, why?
A: We do not have a business license for Prince William County. The County's Website, with regard to business licenses, states: "There is no license fee or business license requirement for businesses which do not expect gross receipts [...] to exceed $100,000 for the license year." Since we purposely limit the number of clients we serve in order to better care for the pets in our charge (and are steadfastly a "Mom & Pop" only operation), we will never get anywhere near the $100,000.00 threshold. We are registered with the State of Virginia as a "limited liability corporation".
Q: Who will visit my pet if you are sick or on vacation?
A: The first, and (to us) most important, response to this question is that we have never once failed to make a scheduled pet care visit since we began Dog Walker Bill & Co. We are in good health and share a determination of spirit and dedication to task that, so far, has overshadowed any discomfort. Besides that, we limit the number of households we serve so that, in the event one of us is completely unable to make visits, the other can comfortably see to the needs of all of the dogs on our schedule each day. On the question of our being on vacation; since the inception of Dog Walker Bill & Co., LLC we have taken exactly two "vacations" consisting of no more than three days (one of which has always been July 4th). In each case we've given notice at the beginning of the calendar year, and offered to help find a caregiver for any dates we were not available. So, basically, (1.) we usually don't take "vacations" and (2.) if we do decide to get away we will provide months of advance notice, it will certainly be of very short duration and (most importantly) we will be as concerned about your dogs' care while we are away as we will be for our own pups.